Introduction

The Site Manager console is used to streamline the tracking and management of certified test centers. It enables site managers to manage test centers efficiently by coordinating exams across locations, ensuring they meet the required standards and perform effectively. In addition to test center management, the console enables site managers to assign specific roles to employees, granting them customized access. This helps in ensuring smooth operations across all the certified test centers.

To enroll in a test center within the Credentia test site management platform, a test center must fulfill several essential requirements to ensure it aligns with operational and service standards. They are

• Application Form: To join the Credentia TSM platform, the test site owner must complete an application form with basic details about the test center's location, facilities, and capacity.
• Audit Form: After the application is approved, the owner must complete an audit form with test center details, such as videos and photos, to conduct extensive checks.
  
  A test center is a designated location on a test site, approved by Credentia or a university for conducting examinations. A test site can be an institution, private property, or training facility authorized by Credentia to host exams.
  Note: One test site can choose multiple test centers.

Scope

The scope of this document is to provide step-by-step procedures for test center owners to enroll in the Credentia TSM platform, oversee, and manage their test centers.

Purpose

The purpose of this document is to provide a step-by-step guide for the Credentia TSM—site manager console and outline the process of managing and operating the test center.

Acronyms and Definitions

Contact Information, Support

For general information, technical support service, technical questions, and documentation. contact credentia.com support at: credentia.com/contact-credentia or send your queries to support@credentia.com